Whirlpool Direct Drive Washer – Won’t Agitate

Appliance Repair Troubleshooting QuestionsCategory: Whirlpool Washing MachineWhirlpool Direct Drive Washer – Won’t Agitate
Mark Yaworski asked 2 weeks ago
Kitchen Aid washer made by Whirlpool, model KAWS700G.  A couple months ago, the rubber and plastic coupling between the motor and transmission broke.  That was a fairly easy fix. New problem this time.   Last week I was doing a load of towels and while I was standing there the timer quit turning and made a loud humming sound.  I took the timer out and sprayed it out with contact cleaner but that didn't help. I went to the local parts store and bought a new genuine Whirlpool replacement timer.   I installed the timer it hummed loudly like the other one but the knob moved around for a couple minutes and then it stopped and the hum went away. I turned the knob around to spin again (spin so the machine wouldn't fill with water).  Nothing.  No hum.  No movement. Before I make the trek back to the parts store, is it likely that I got a bad replacement timer? Any other likely points of failure? I do have a DMM and nearly very complete tool chest. Thanks.

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