Whirlpool Cabrio platinum makes loud sound during wash agitation

Appliance Repair Troubleshooting QuestionsCategory: Washing MachinesWhirlpool Cabrio platinum makes loud sound during wash agitation
James asked 6 years ago
My Whirlpool Cabrio top load he washer makes a loud ratcheting sound during the wash cycle agitation.  Is this normal?  The specific model is WTW8900BC.  The spin cycle is fine with no noise.