Washer makes noise and does not spin

Appliance Repair QuestionsCategory: Washing MachinesWasher makes noise and does not spin
Anonymous asked 9 years ago
Hi What is causing the machine to make a crackling noise on both dryer and wash? Preventing it to spin. We have now cleaned the filter in the hope that this was causing the washing machine to stop spinning however we are still facing a no spin issue. When the machine is not loaded it spins without any issues however as soon as we load it it no longer spins and we get a horrible noise when it is trying to spin. Are you please able to guide us as to what this might be and how we can fix it? thanks sarah and pete