My top loading Kenmore washing machine, which is 13 years old suddenly stopped running. It filled with water completely but then stopped making kind of rotating sound but does not agitate. Previous day my son complained that his clothes after wash were not drained well, but was still very wet. So, just wondering if there is any DIY fix or needs experts to be called or a complete replacement. My load full of wet clothes are inside the machine. Please help. Thank you very much.