The fridge cools but the freezer doesn’t freeze

Appliance Repair Troubleshooting QuestionsCategory: RefrigeratorsThe fridge cools but the freezer doesn’t freeze
Anonymous asked 7 years ago
I have a GE fridge, model no. GTS20ICNCWW. We recently woke to a melting freezer.  The fridge works perfectly fine. I can still hear the normal freezer sounds, and all of the lights work,  but there is no cool freezer air. I let it sit unplugged for 24hrs after cleaning it out as best as i could in the lower back area.  The top freezer is still busted. Could it be a compressor issue? If so, could a novice diy-er replace it?