Samsung refrigerator cools but freezer does not work

Peggy Butler asked 3 weeks ago

We have a samsung Model RF267ABRS french door refrigerator. The freezer isn’t working but the refrigerator is. The appliance has a twin cooling feature. Where can we find an electrical schematic? Hopefully it is something like a capacitor or a relay and we don’t have to replace the compressor. Any suggestions where we might start checking the freezer out?

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