Samsung fridge not cooling Appliance Repair Questions › Category: Refrigerators › Samsung fridge not cooling 0 Vote Up Vote Down Anonymous asked 10 years ago I set fridge to cooling level 4 but it goes to 15 and stays there. Freezer is working good though. 1 Answers 0 Vote Up Vote Down Appliance Repair Staff answered 10 years ago Can you tell us the model number of your Samsung refrigerator is? This will help us to help you troubleshoot and fix your problem. Please login or Register to submit your answer Username or Email Address Password Remember Me