New Whirlpool refrigerator not cooling as expected

Appliance Repair QuestionsCategory: RefrigeratorsNew Whirlpool refrigerator not cooling as expected
Mike asked 7 years ago
New Whirlpool side by side refrigerator will only reach 4/39 degrees Fahrenheit in freezer /fresh food section respectively. Ambient room temp is only 65 degrees and temperature controls are at max levels (5 on a 1 to 5 scale). I'm no expert but I know a little... Door seals are fine, evaporator coil fan is blowing and I can feel cool air coming into fresh food section. No obstruction to the return vent in fresh food section either. Compressor seems to run as expected... On for awhile then off for awhile... Repeat... Temp just won't go any lower. Now if the temperature controls were set at factory defaults (3 and 3) the temps are 10 and 42 respectively. This just doesn't seem normal.

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