Need help troubleshooting washing machine

Appliance Repair Troubleshooting QuestionsCategory: Washing MachinesNeed help troubleshooting washing machine
Anonymous asked 5 years ago
My front loading washer only runs the short cycle. It fills with water, spins a little, then stops and the door unlatches and the cycle goes back to the original start time and I have to manually turn the knob to drain. model # 41744092500 I already replaced the door lock assembly and that didn’t fix the problem. User manual said that the lock could be failing but it locks.