it will fill with water and agitate, but when it comes to the spin cycle - there is nothing. We disconnected the drain lines and there are no clogs. Checked the pump as well - no clog. We did notice the tub was not centered, so on inspection we noticed a spring had come off. We centered the tub and fixed the spring. This changed nothing with the spin cycle.we also tried some kind of reset by turning off the breaker for one minute, turning it back on , then opening and closing the lid six times (something we read online) - this also did not work.