Kitchenaide refrig and freezer not cool – fan and compressor seem to be working

Appliance Repair QuestionsCategory: KitchenAid RefrigeratorKitchenaide refrig and freezer not cool – fan and compressor seem to be working
Joanne asked 10 years ago
My Kitchenaid (KBFA20ERBL) refrigerator and freezer are not cooling. The compressor and fan seem to be working. The capacitor was changed a few years ago. What can be causing this problem?