Kenmore Elite Washing Machine – Will Not Drain or Spin

Anonymous asked 4 years ago

I have a Kenmore elite front load washer that will not drain or spin.  I have emptied the trap, checked the entire drain hose, and pump for clogs with nothing of note.  I ran the technician diagnostic and it did not give any error codes.  The drum will rotate manually.  If the drain pump is not working correctly does the system stop the drum from spinning? I’m thinking the drain pump needs to be replaced.

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