My washer is a Hotpoint – Model Number HE8L 493 Serial number 412048259. I bought it in the UK December 26th 2014 I transported it to France in its unopened packaging. It is only 4 months old. I did a 40 degree wash. It completed its wash cycle and rinse cycle continued to toss the clothes but did not go into spin cycle instead the wash cycle light started to flash and beep. I paused the machine put it to spin cycle and it did spin and then the washer ended as normal then tried a 30 degree wash and the same thing happened. I tried the reset test opening the door six times but has no effect. I took out the hose from the coupling I had put it in which drains into my septic tank and put it at floor level. I tried a 30 degree wash with a small load with washing powder in the detergent dispenser and then again by putting powder directly into the drum but neither worked. However, when I used a 30 degree wash with no clothes or detergent in it competed all the cycles to the end no problem. I tried a 30 degree wash with clothes no detergent and worked I telephoned my Hotpoint customer services department who just told me that they couldn’t send someone to France to repair it and would need to bring it back to the UK. I was inspecting the back of my washer and noticed that the screws that attach the back panel looked to have already been opened. My machine was bought from new from a reputable shop.