GE Top Load Washer not spinning and draining

Appliance Repair Troubleshooting QuestionsCategory: GE Washing MachineGE Top Load Washer not spinning and draining
Carl crabtree asked 3 years ago
Ge washer gtw460asj0ww.
When we start a wash after it agitates it just sits there and won’t spin.
We can get it to spin by stopping the cycle and starting a new “drain and spin” cycle.
I have tested the pump.
It works great.
According to the water level test when it stops it supposed to have 7″ of water.
It only has 5″.
The only fault code it had was something to do with “non critical or software”.
I checked the pressure tube all appears to be ok and clear.