I have a GE Profile side by side fridge purchased in 2004. (Model PSS26NGPBBB) Last night we noticed the ice maker tray was packed full of ice and the whole ice/water dispenser was not working or lit up. My husband pulled it out, unplugged, vacuumed outside (not inside, which I need to do this morning since we have a dog and it hasn't been done in years), but nothing helped. Also, the inside panel with the temps is not lit either. Both freezer and fridge have inside lights that turn on. There is no motor running and I do not hear any clucking sound from the back. A water frozen water bottle left in the freezer overnight was starting to melt 8 hours later.