Front load washer won’t spin or drain

Anonymous asked 8 years ago
I did unplug it for a minute and then open and shut the door 6 times within 12 second. When I started it water comes out but then I have f 11.and it beeps. It's like the tub don't turn

1 Answers
Anonymous answered 8 years ago
The F11 code is from a communication break in the serial link from the CCU (Central Control Unit) to the MCU (Motor Control Unit). Most of the problems probably occur during the final spin when the machine spins fastest and longest to extract all of the water. The vibration makes the connectors shake until a break in communication. You may need to open up the machine and tighten all these wires to make sure they are making good connections. Also... Make sure your machine is level with all the feet on the floor.
Appliance Repair Questions Staff replied 8 years ago

This answer is the most common reason for Error Code F11.

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