Freezer is cold but fridge not cooling

Appliance Repair Troubleshooting QuestionsCategory: RefrigeratorsFreezer is cold but fridge not cooling
Irene Krasinski asked 6 years ago
My refrigerator is not cooling, but the freezer is cold. The vents leading from the freezer to the fridge keep building up with frost and ice. I’ve tried defrosting it and the problem just recurs. When I shut the fridge off and turn it on again, I hear a clicking noise. How do I identify the issue and fix it?