My Defy 10kg top loader gives an error when it starts the spin cycle, irrespective of which type of cycle we try. The machine is not overloaded or unbalanced. please help! It gives an instant error when it starts the spin cycle. we have tried it from the quick to the heavy duty cycle and it always gives this error. The machine is level (it has a built-in thing) and we don't overload. We have checked and there are no blockages or kinks in the pipes.