Clothes Dryer is heating and spinning clothes but not drying them

Juliana asked 3 years ago

I clean out the little lint tray every time I put a load in or out of the dryer and never overfill or use the wrong settings for whichever load I put in. Randomly yesterday, I put a load of towels in the dryer and I heard everything working normally but when the cycle finished and I went to take the dry towels out, they were still very wet but very warm like they would be if the cycle finished properly. I tried changing the settings and got the same result. What could be the issue and some possible solutions?

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