Amana Washer won’t spin

I have a top load amana washer - NTW4516FW3. I bought it brand new in November 2019 - it stops when it gets to the spin cycle. I replaced the shift actuator, recalibrated and even ran the manual test cycle and it spins on low spin and high spin but will not shift into spin mode on a normal cycle. wondering if the shift actuator that I bought is bad or if there is something more wrong