Amana Washer won’t spin

Heather asked 5 months ago
I have a top load amana washer - NTW4516FW3. I bought it brand new in November 2019 - it stops when it gets to the spin cycle. I replaced the shift actuator, recalibrated and even ran the manual test cycle and it spins on low spin and high spin but will not shift into spin mode on a normal cycle. wondering if the shift actuator that I bought is bad or if there is something more wrong

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