I have an Amana front load washing machine. It was running when we had a power surge and shut off. I have taken out all of the clothes and drained the water. I then unplugged it and did the master reset by opening and shutting the door like instructed (I believe 6 times in 12 seconds). When it runs, it will fill with water, but then stops. The know doesn't move around and there is nothing else, no spinning, draining, etc.