Frigidaire gallery front load washer not spin or drain

Rose asked 2 years ago

Frigidaire GLTF1670AS0. I overloaded it the other day, now it does not spin (spin very slowly) and drains very slowly. I opened the bottom panel. It seems that the spring holding the basket is broken and the basket is weighing down on the drain pipe (see pic 2 and 3). Also the shock absorber seems to be in a weird position. What should I do?

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