Food will not move into disposal with water running

Appliance Repair QuestionsCategory: Garbage DisposalsFood will not move into disposal with water running
Anonymous asked 9 years ago
When I turn the disposal on and run the water at the maximum pressure the food does not go into the disposal without me using a plunger, (wooden or metal rod) to push the food through.  It doesn't matter if it is one eggshell or more debris, it doesn't move.  I use a metal plunger and am afraid I will lose my grip and it will fall into the disposal.  I don't remember ever having a disposal that worked this way.  It is a new installation.
Appliance Repair Questions Staff replied 9 years ago

If it is a new installation, it may not be working correctly or was installed wrong. Is the dishwasher drain hose connected to your garbage disposal? It sounds like there is some sort of vacuum or pressure issue. If you have to actually use a plunger to get the food into it, then something is very wrong. Whoever installed it, have them come back and check to see if it is operating properly. In the meantime, be careful.

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